Privacy Policy

We collect information you provide directly, information gathered automatically when you browse our website, and information from third-party sources where permitted by law.

• Inquiry & order data: your name, work email address, phone or WeChat ID, company name, country, product specifications, quantity requirements, and destination port details submitted through our inquiry forms
• Communication records: emails, instant messages, and call notes exchanged with our sourcing specialists during quotation, sampling, and order coordination
• Technical & usage data: IP address, browser type and version, device identifiers, pages visited, time spent on pages, referring URLs, and interaction events collected via cookies and similar technologies
• Transaction documentation: proforma invoices, shipping addresses, customs contact details, and payment references necessary for export coordination

Your personal information is used solely to operate our B2B sourcing services and improve your experience. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

• Processing inquiries: matching your specifications with suitable partner factories, preparing quotations, and arranging samples
• Order fulfillment: coordinating production scheduling, quality control inspections, export documentation, and freight logistics
• Service communication: sending order status updates, inspection reports, shipping notifications, and responses to your questions
• Website improvement: analyzing aggregate usage patterns to enhance site performance, content relevance, and navigation experience
• Legal compliance: maintaining records required by export control regulations, customs authorities, and tax obligations

We use cookies and similar technologies to ensure the website functions correctly and to understand how visitors interact with our content.

Essential cookies are required for core functionality such as language preference persistence and inquiry basket state. Analytics cookies help us measure page performance and content effectiveness in aggregate form.

• Essential cookies: language/locale preference, inquiry basket contents, and session security — these cannot be disabled
• Analytics cookies: anonymized page view counts, traffic source attribution, and user flow analysis to improve site structure
• You can control or delete cookies through your browser settings; disabling essential cookies may impair website functionality

We share limited personal information with trusted third parties only when necessary to deliver the services you have requested. All third-party processors are contractually bound to protect your data and use it only for the specified purpose.

• Partner factories: your product specifications and delivery requirements are shared with the manufacturing factory fulfilling your order — company contact details are shared only after quotation acceptance
• Logistics providers: freight forwarders and customs brokers receive shipping contact details and documentation required for export clearance via Tianjin port
• Inspection services: third-party inspection agencies (e.g., SGS, Bureau Veritas) receive relevant order details when you arrange independent verification
• Technology providers: website hosting, analytics, and email delivery services process data under strict data processing agreements
• Legal requirements: we may disclose information when required by law, court order, or governmental authority

WireMesh Sourcing operates from Anping, Hebei Province, China. Your personal information is stored on servers located in China and may be processed by our team in the GMT+8 timezone.

As a cross-border B2B service, order coordination inherently involves transferring shipment documentation to freight carriers, customs authorities, and destination-country agents. We ensure such transfers comply with applicable data protection laws, including standard contractual clauses where required.

By using our website and services, you consent to the transfer of your information to China and other jurisdictions involved in fulfilling your order, which may have data protection laws different from those in your country.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.

• Inquiry data without a resulting order: retained for 24 months from last contact, then deleted or anonymized
• Order & transaction records: retained for 7 years to satisfy export compliance, customs audit, and tax requirements
• Communication records: retained for the duration of the business relationship plus 3 years
• Analytics data: retained in aggregated, anonymized form indefinitely; individual session data is deleted after 26 months
• You may request earlier deletion of your data where no legal retention obligation applies

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All data transmitted between your browser and our website is encrypted using TLS/SSL. Access to personal information within our organization is restricted to personnel who need it to perform their duties, and all staff are bound by confidentiality obligations.

• Encrypted data transmission (HTTPS/TLS 1.2+) for all website interactions
• Role-based access controls limiting employee access to customer data on a need-to-know basis
• Confidentiality agreements covering all team members and partner factory contacts
• Regular security reviews of our infrastructure and third-party service providers
• Prompt breach notification procedures in accordance with applicable regulations

Depending on your jurisdiction, you may have specific rights regarding your personal information under regulations such as the GDPR (EU/EEA), UK Data Protection Act, CCPA/CPRA (California), PIPL (China), or LGPD (Brazil).

• Right of access: request a copy of the personal data we hold about you
• Right to rectification: correct inaccurate or incomplete personal data
• Right to erasure: request deletion of your data where no legal retention requirement applies
• Right to restrict or object: limit processing of your data or object to processing based on legitimate interests
• Right to data portability: receive your data in a structured, machine-readable format
• Right to withdraw consent: opt out of non-essential communications at any time
• To exercise any of these rights, contact us at sales@wiremeshsourcing.com — we respond within 30 days

Our website and services are designed exclusively for business professionals engaged in industrial procurement. We do not knowingly collect personal information from individuals under the age of 18.

If you believe a minor has provided us with personal information, please contact us and we will promptly delete such data.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our data protection team:

• Email: sales@wiremeshsourcing.com (subject line: "Privacy Inquiry")
• Response time: within 1 business day (GMT+8)
• Postal address: WireMesh Sourcing, Anping County, Hengshui City, Hebei Province, China